People proclaiming is a moment Warner cable tv technician is actually spilling techniques on Reddit.
Occasion Warner line, the second-largest carrier of TV and online sites in the United States, told mineral it is investigating the listings. “We’re unable to validate if this type of individual is in fact an up to date or former employees,” a spokesman explained.
Reddit cellphone owner cableguy_the started an “Ask myself something” (AMA) thread, uploading photos of his or her identification badge and uniform Waterbury escort sites as proposed proof of his career. His solutions to the points coming in are incredibly frank. Here are several shows (typos stored).
On Comcast’s pending obtain of your energy Warner Cable:
We wish the merger as the latest collection in control would be the most severe recently record. Many folks receiving dismissed due to difficult performance metrics. All of the power is given to customer care staff and stripped within the people who actually check out the homes and correct challenges . It’s chaos along with team is now being run like shit IMHO [in my personal simple viewpoint].
From the anxiety between experts and customer support reps:
Yea careers reps and technicians were battling a fight that no-one views. We all dislike these people, they hate people. These people determine associates the problem is the device when it almost never is actually. You determine customers to only overlook just what dude throughout the telephone states because chances are high really good, he has got never bound a house, strung a drop or fixed cable.
On what’s really incorrect with all your link:
dont believe 50percent of what the associate the cellphone claims. Just schedule the computer. Enable your operate. He’s carried this out previously. The associate only suggestions mobile phones. It’s rarely the tools inducing the concern.
In the solution to getting more effective help:
Once a computer happens ,ask for his or her supervisors amount. Tell him it is not to lose him or her but to rise a challenge. He could contact his or her sup to be sure the awesome but which will help.
On what’s stopping faster internet download velocities:
Honestly, fundamental analogue cable tv. It will require awake sooo very much data transfer . 1 channel per number vs binding numerous frequencies to provide 8 channel for a downstream and 4 for an upstream . Once we become 100percent digital tv.. websites will receive a lot quicker. In addition congestion. If you reside around a college it’s any outcome . Grandma might use the 15 meg for mail and scanning but small Johnny college child blows within the bandwidth in your neighborhood using netflix and torrenting and playing. So far these people shell out only one. IMHO what can restore this can be capping facts and offering everyone else uncapped rate.
On why splitting your cable tv association happens to be an awful idea:
Adding a splitter to merely attenuate the signal is absolutely dumb you even have products called attenuators that do this without creating needless splitter. However it is true that extra signal is just as bad as a shortage of we refer to as that distortion
On whether this Reddit AMA will surely cost your their job:
I would get terminated according to exactly who captures me. I might buy an added bonus their so hard to share using means this company currently is organized.
As to how Wi-Fi signs were unreliable, and may getting vanquished by entrances and wall space:
Sure best shown. Plaster areas specifically.Solid material side, getting into a garage whenever network router goes in the next carpet or the other way around. Wi-fi was a fickle creature.
On your “broken” wire modem:
Yea we listen this loads. I would personally talk about in a given 12 months I’d state 5percent regarding the modems I swapped happened to be in fact poor. We all carry out a lot of canine and pony tv show and just change they anyhow. The problem is more often than not not merchandise linked. Modems either efforts or these people don’t. There can be so tiny in between. They truly are very easy tools. We have tv show clientele using my personal notebook things functioning just fine, after that change returning to their own machines and every thing visits shit. These people still require a whole new modem..Its insanity.